by Pamela Dennis | Mar 30, 2017 | Blog, Buyer Options, Car Love Affairs, Customers, Planning, Selling a Business, Transitions
Last week I sold my favorite car. It was a 1998 Audi A4 Quattro with only 110,000 miles on it. It lived for 10 years in Boulder, and then 10 years tucked in a rust-safe garage at our beach house in San Diego. It was pearl white with creamy leather seats and barely a...
by Pamela Dennis | Nov 9, 2015 | Blog, Buyer Options, Customers, Selling a Business, Transitions
Twenty percent of customers defect because of a poorly executed transition or integration.[i] “Customer defections are a major reason why more than half of all mergers fail to deliver the intended improvement in shareholder value….”[ii] Startling statistics,...
